Getting Around the Portal

Advisor Portal · Navigation

Getting around the portal

The menus along the top of the portal have gone. Everything now lives in one sidebar on the left, grouped by the job you are doing, with a New button for starting things and a search that opens any page by name.

The sidebar

Each heading opens and closes with a click, and the portal remembers which ones you left open. The section holding the page you are on stays open and its page is highlighted. You only see the pages your role allows, so some lists below may be shorter for you.

SectionWhat is in it
HomeYour dashboard
InboxMessages, Tasks, Notifications
ClientsAll Clients, Greetings
TripsAll Trips, Itineraries
OperationsConcierge Desk, Traveling Now, Disruptions, Incidents, Coverage
SuppliersVendors, Inventory, FAM Trips, Field Notes
MarketingContent Center, Newsletters
ReportsPipeline Summary, Sales, Commissions, Suppliers
FinanceBank Transactions, Corporate Card, Card Reconciliation, GTC Commissions, Journal Entries, Financial Statements — accounting role only
SettingsMy Preferences, Notification Settings, Notification Types
Help & TrainingThis page’s home, with every guide and video

Admins also see Vendor CRM, Review Funnel, Event Hubs, Hub Images, Partner Performance, Unassigned Advisors, Co-op Ledger, Scheduler, Admin and Health Status in the sections they belong to.

Three shortcuts worth learning

1

New

The blue button at the top of the sidebar. It starts something new: a New Client, a Quick Client / Traveler, the Itinerary Wizard, a New Itinerary, or an Import from Sabre.

2

Search

Press Ctrl K (Cmd K on a Mac), or click the search box beside New, and start typing a page name. Enter opens the top match. It is the fastest way to reach a page you do not use every day.

3

Your account

Your name sits at the very bottom of the sidebar. Click it for Preferences and Sign out. Notifications are the bell at the top of the sidebar.

More room, or on a phone

On a computer, the arrow beside the bell collapses the sidebar to a strip of icons. Click any icon to expand it again on that section. On a phone or tablet the sidebar is hidden: tap the menu button at the top left to slide it out, and it closes again as soon as you pick a page.

Where things moved

The pages people looked for most in the old menus.

WasNow
Client → ClientsClients → All Clients
Client → Quick Client/Traveler, New Client, Itinerary WizardNew button
Trips → Import from SabreNew button
Tools → Messages, TasksInbox
Tools → Content Center, NewslettersMarketing
Tools → Incidents, Disruption Center, CoverageOperations
Concierge, Traveling (top bar)Operations → Concierge Desk, Traveling Now
Tools → FAM Trips, Field NotesSuppliers
Vendors → Inventory EditorSuppliers → Inventory
Tools → Format Tahiti Legends ItineraryA button on Trips → Itineraries
Notifications → Test NotificationsA button on Settings → Notification Types
Reports → AccountingFinance (and Settings → Account Roles, Ledger Settings)
Tools → Help & TrainingHelp & Training, below Settings
Account menu, top rightYour name, bottom of the sidebar

Every address stayed the same, so bookmarks and links you have sent keep working.